Privacy Policy

Effective Date: [August 24, 2026]
Last Updated: [August 24, 2026]

Montzone Global Limited (“Montzone,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, store, and protect personal information when you visit or use Montzone.com and our related Services.

1. Information We Collect

Depending on how you use our Services, we may collect:

Account Information

Name
Business name
Email address
Phone number
Job title
Business type
Country or region
Login credentials

Business and Purchasing Information

Company information
Billing information
Shipping information
Order history
Product preferences
Wholesale requirements
Sourcing requests
Private-label or customization requirements

Payment Information

Payments may be processed by third-party payment providers.

Montzone generally does not store complete payment card numbers. Payment providers may collect and process payment information according to their own privacy policies.

Communications

We may collect information you provide when you:

Contact customer support;
Submit a sourcing request;
Send an inquiry;
Participate in a business conversation;
Subscribe to communications;
Communicate with us through other channels.

Technical Information

When you use our website, we may automatically collect:

IP address;
Browser type;
Device information;
Operating system;
Pages visited;
Referring URLs;
Approximate location;
Website activity;
Cookies and similar technologies.

2. How We Use Your Information

We may use personal information to:

Create and manage accounts;
Process and fulfill orders;
Provide wholesale services;
Respond to inquiries;
Process sourcing requests;
Provide customer support;
Communicate about orders and services;
Prevent fraud and abuse;
Improve our website and Services;
Analyze website usage;
Send marketing communications where permitted;
Comply with legal obligations;
Protect our rights and the security of our Services.

3. Legal Bases for Processing

Where applicable data protection laws require a legal basis, we may process personal information based on:

Performance of a contract;
Compliance with legal obligations;
Legitimate interests;
Consent;
Other lawful bases permitted by applicable law.

Where we rely on consent, you may withdraw your consent at any time, subject to applicable law.

4. How We Share Information

We may share personal information with service providers that help us operate our business, including providers for:

Payment processing;
Shipping and logistics;
Website hosting;
Customer support;
Email and communications;
Analytics;
Security;
Fraud prevention;
Marketing;
Business operations.

We may also disclose information:

When required by law;
To comply with legal processes;
To protect our rights or property;
To prevent fraud or security threats;
In connection with a merger, acquisition, financing, restructuring, or sale of assets.

We do not sell personal information for money in the ordinary course of operating our wholesale platform.

5. International Data Transfers

Montzone may operate internationally and may use service providers located in countries other than your country of residence.

Where applicable, we use appropriate safeguards for international transfers of personal information.

6. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:

Providing Services;
Maintaining business and transaction records;
Resolving disputes;
Preventing fraud;
Complying with legal obligations;
Enforcing agreements.

Retention periods may vary depending on the type of information and applicable legal requirements.

7. Your Privacy Rights

Depending on your location and applicable law, you may have rights to:

Access personal information;
Correct inaccurate information;
Request deletion;
Request restriction of processing;
Object to certain processing;
Request data portability;
Withdraw consent;
Opt out of certain marketing communications;
Opt out of certain data sharing or targeted advertising activities;
Lodge a privacy complaint with a relevant regulator.

To exercise applicable rights, contact us at:

[[email protected]]

We may need to verify your identity before completing certain requests.

8. Marketing Communications

You may unsubscribe from promotional emails by using the unsubscribe link included in those communications.

You may continue to receive transactional or service-related communications, such as order confirmations, account notices, shipping updates, and security notifications.

9. Cookies and Similar Technologies

We use cookies and similar technologies to operate, secure, analyze, and improve our website.

For more information, please see our Cookie Policy.

10. Children’s Privacy

Montzone is a business-to-business platform and is not directed to children.

We do not knowingly collect personal information from children where prohibited by applicable law.

11. Security

We use reasonable technical and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmission or storage can be guaranteed to be completely secure.

12. Third-Party Websites

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices of third-party websites. We encourage you to review their privacy policies before providing personal information.